Why Most Businesses Lose Customers Without Realizing It.
Your ERP and CRM show you the numbers after the damage is done. But they don’t show you why customers left in the first place.
Customers leave without warning.
Negative reviews spread faster than you can respond.
Staff keep firefighting instead of solving root causes.
Without Mteja360…
Hotels lose bookings.
Restaurants lose diners.
Schools lose students.
Hospitals lose patient trust.
Banks lose clients.
One lost customer can cost millions.
Trusted by Businesses That Put Customers First
Built by experts with
20+ years building enterprise platforms.
Proven to
- Cut response times by up to 60%.
- Turn complaints into loyal customers.
- Deliver reports executives use for board decisions.
Already trusted in
Hospitality, Education, Healthcare, Banking, Retail.
We know what works because
we’ve delivered it before.
All Your Customer Experience Tools - In One Powerful Platform.
-
Capture Every Voice
QR codes, links, surveys, proactive calls.
-
Resolve Every Request
Helpdesk, SLAs, escalations, advanced ticketing.
-
See What Staff See
iView Hub for staff observations & internal issues.
-
Understand Systemic Problems
Optimize student interactions, automate service requests, and manage institutional feedback.
-
Lead Across Properties
Enterprise HQ cockpit for chains and groups.
Not Another Ticketing Tool. It’s Customer Experience - Reimagined
-
Two-Sided Capture
Customers share feedback + staff log what they observe.
-
Omni-Channel Input
QR, surveys, calls, face-to-face, widgets.
-
End-to-End Resolution
From issue raised to SLA-based closure.
-
Enterprise Ready
Multi-property HQ cockpit with leaderboards.
-
Actionable Insights
Reports that reveal root causes (not just numbers).
-
Scales by Industry
Works for hotels, schools, hospitals, banks, restaurants and more.
-
Not a “Helpdesk Add-On”
Mteja360 is built for customer experience across industries, not just IT support or ticketing.
Getting Started Is Simple
Start
with MtejaLink or Mteja360 to
capture customer voice.
Track & Resolve
every request, complaint, or
observation in one place.
Improve & Grow
with insights, dashboards and enterprise reports.
Set Up in Minutes
Easily integrate Mteja360 into your existing systems. Our platform is ready to go with simple setup instructions and support from our team.
Automate Customer Interactions
Use our pre-built AI chatbots to manage common customer queries, automate task assignments, and handle escalations.
Monitor and Optimize
Track every customer interaction in real-time, get insights from customer feedback, and optimize service delivery with our intelligent dashboards.
Your Customers Stay Longer. Your Teams Work Smarter.
Find the perfect plan for your business, whether you're just starting out or managing a large enterprise.
With Mteja360
- Customers feel heard.
- Staff fix problems faster.
- Leaders see the big picture.
- Revenue grows through loyalty and trust.
Without Mteja360
- Customers leave quietly.
- You only see problems after money is lost.
- Competitors take your market share.
